Consumer Friend

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Consumer Friend is a multi-award-winning service provider offering full outsourced Debt Review solutions to Credit Providers.

We are a private company, based in Durban, with an office in Stellenbosch, providing practical solutions for all debt review issues which arise out of the National Credit Act.

On behalf of Credit Providers, we interact with Debt Counsellors and Payment Distribution Agencies (PDA’s), to ensure correct procedures are followed and that agreed restructured payments commence as efficiently as possible.

Consumer Friend offers the following services:

  • Personalised debt review solutions
  • Unique collections
  • Debtors management strategies

Consumer Friend provides specialised business support services within the debt rehabilitation industry. We offer comprehensive and compelling solutions for the debt review industry. A key focus of the business is ensuring cash flow optimisation for clients, through unique collections and debtor management strategies.


For the Latest News About Consumer Friend Check Out These Links:

KWAZULU-NATAL, June 2022 – We take great pleasure in advising that Cash Converters has appointed CONSUMER FRIEND as its outsourced service provider for accounts entering the Debt Review process with effect 20 June 2022.

“We are pleased to welcome aboard another Credit Provider into the Consumer Friend stable. Superior Debt Review service is offered by our experienced team who use efficient processes and cutting-edge technologies via the user-friendly DReX operational platform,” said Scott van Staden, Upstream Group Director.


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