The 2016 Debt Review Awards Winners
The Awards results this year were drawn from an industry wide peer review process. The process called on various parts of the industry to review and rate their opposite numbers on the other side of the industry in regard to various core functions. The process was completed online. The results were then compiled and audited and then the winners were announced, at the annual Debt Review Awards Gala held in Cape Town in June 2016.
Payment Distribution Agents
This year it was a clean sweep for Hyphen PDA who took all 4 category awards
2016 Debt Review Award in the category Payment Distribution Agency:
Industry Support
Winner: Hyphen PDA
2016 Debt Review Award in the category Payment Distribution Agency:
Software Integration
Winner: Hyphen PDA
2016 Debt Review Award in the category Payment Distribution Agency:
Customer Service
Winner: Hyphen PDA
2016 Debt Review Award in the category Payment Distribution Agency:
Payment Distribution
Winner: Hyphen PDA
Credit Providers
These are the top performing credit provider debt review departments. These are the people who assist consumers and Debt Counsellors with the debt review process.
Short Term Credit Provider
Winner: Real People (Addcon)
Large Non-Bank Credit Provider
Winner: Consumer Friend
Retail Credit Provider
Winner: Consumer Friend
Vehicle Finance Credit Provider
Winner: Wesbank
Bank
Winner: Standard Bank South Africa
Most Improved Credit Provider
A Certificate of achievement was given to the Most Improved Credit Provider Debt Review Department during the year. This year the well deserved Certificate went to ABSA Bank Limited in recognition of the hard work and progress they have made over the last 12 months.
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Debt Counsellors
Top 5 Debt Counsellors
The results of the industry wide Peer Review process helped identify those debt counsellors in various size categories who scored highest across all criteria. Below are the names of the Top 5 Boutique, Large and National sized debt counselling Firms.
Top 5 Boutique Debt Counselling Firms:
Debt Associates
Finesse Debt Counsellors
Peak Debt Management
Perceptive Legal
The Money Clinic
Top 5 Large Debt Counselling Firms:
Consumer Debt Help
Debt Therapy
DT Debt Counsellors
iNDC (Independent Debt Counsellors)
Payplan Solutions
Top 5 National Debt Counselling Firms:
DebtBusters
Debt Rescue
Debt Solutions
Octogen
Zero Debt
Winners
The top scoring debt counselling firms from the industry wide Peer Review are this years’ winners in the 3 different size categories: Boutique, Large and National.
SA’s Top Boutique Debt Counselling Firm
Winner: The Money Clinic – Alan Manshon
SA’s Top Large Debt Counselling Firm
Winner: Consumer Debt Help
SA’s Top National Debt Counselling Firm
Winner: DebtBusters
This year ONE|SURE and Mutual & Federal helped the Debt Review Awards recognise the efforts of specific individuals who are making a day to day difference to the debt review process and are improving the industry by their individual efforts.
Significant Contribution to the Debt Review Process
Chris van der Straaten
Significant Contribution to the Debt Review industry
Rob Easton-Berry