The Problem
The Debt Review Function Globally has been neglected by the IT Industry with little focus on the creation of automated prepackaged process software.
This has resulted in some of the following issues:
• Outdated custom solutions with little integration
• Lack of Regulatory compliance in a highly regulated environment
• Fragmented and inefficient manual processes
• Difficulty meeting timeline requirements
• High amount of rework
• Frustrated employees, customers, debt counsellors
• High reputational damage with all stakeholders
• Inability to adapt to new changing requirements
DebtPal – Your Debt Review Solution
Debtpal is a unique, low-code platform that assists Credit Providers in managing the Debt Review process from start to finish. It allows you to manage cases through all the Debt Review stages with a unique module for each of the following:
1. Debt Review Application: Consumers approach a Debt Counsellor (DC) who notifies Credit Providers of the application.
2. Issuing of Certificate of Balance (COB): Credit Providers provide the DC with COB’s, detailing all accounts and outstanding balances.
3. Proposals: DC negotiates with Credit Providers to consolidate debt into one affordable monthly repayment amount.
4. Restructuring: Upon reaching an agreement, the debt is restructured, potentially leading to a Court Order facilitated by a Debt Specialist Attorney.
5. Debt Monitoring: Debt repayments are tracked throughout the restructured repayment period and necessary actions are taken if any default is detected.
6. Legal: Monitoring of any cases that has a legal process attached to it.
7. Clearance: Upon settling all debts, a Clearance Certificate is issued.
Accelerated by a Dynamic AI engine eliminating the need for external technical integration or OCR tools
DebtPal Benefits
• Regulatory Compliance: Keep up with the regulations in your industry through a proactive process approach.
• Process Automation: Implement automation to minimise user intervention and simplify routine tasks, thereby streamlining all processes.
• Seamless Integration: Our platform integrates effortlessly with all other systems in your process.
• Agility: Respond rapidly and efficiently to changing requirements.
• Modern Technology: Stay ahead with state-of-the-art technology.
• Speed of Implementation & Adaptability: Quickly implement changes and adapt to new conditions
• Easy Data Extraction: Integrate seamlessly with third-party analytics tools.
• Document Generation: Generate and manage documents for both internal and external communication using DocFusion.
• Template Standardisation: Create uniformity across all communication platforms.
• No Code User Interface Design: Customise your user interface without the need for coding.
• Real-Time Process Insights & Performance Metrics: Track and improve your processes based on reliable data.
• Out-of-the-Box and Customisable Reporting Capability: Meet all your reporting needs with our adaptable reporting tools.
Future-Ready
With our Low Code platform, you are not just coping with the current environment – you are ready for the future. Be prepared for any change with our agile and adaptable solution.
Contact
For more information on how our Debt Review Solution can streamline your operations and ensure your compliance, contact us today at:
info@digital-orchestrators.com
Orchestrating your Success in the Digital Age!
www.digital-orchestrators.com
155 West Street, Sandton, 2031, Johannesburg, South Africa
Email: info@digital-orchestrators.com
Phone: (+27) 10 141 5835
LinkedIn: digital-orchestrators