2017 Winners
The results in the 2017 industry wide peer review reveal which firms are rated well by their peers in various categories.
Credit Provider Categories
There are thousands of credit providers in South Africa. Each of these firms needs to have the ability to facilitate debt review when needed. The largest credit providers deal with debt review matters (sometimes thousands of them) daily. This year’s peer review among debt counsellors revealed the top rated credit provider debt review departments.
Short Term Credit Provider
Winner: Bayport Financial Services
Large Non-Bank Credit Provider
Winner: Consumer Friend (on behalf of their clients in this category)
Retail Credit Provider
Winner: Consumer Friend (on behalf of their clients in this category)
Vehicle Finance Credit Provider
Winner: MFC (a division of Nedbank)
Bank
Winner: Capitec Bank
Most Improved Credit Provider Debt Review Department
The Most Improved Credit Provider Debt Review Department this year was identified by debt counsellors taking part in the peer review as:
African Bank
Payment Distribution Agency Categories
The Payment Distribution categories are split between Payment Distribution and Customer Service as reviewed by credit providers and then by Debt Counsellors (4 different awards in total)
Payment Distribution As Reviewed By Credit Providers
Winner: Hyphen PDA
Customer Service As Reviewed By Credit Providers
Winner: Hyphen PDA
Payment Distribution As Reviewed By Debt Counsellors
Winner: Hyphen PDA
Customer Service As Reviewed By Debt Counsellors
Winner: Hyphen PDA
Debt Counsellor Categories
Top 5 Debt Counsellors
Boutique Debt Counsellors
in alphabetical order:
AC DEBT COUNSELLORS
CREDIT MATTERS (Klerksdorp)
DEBT MEND
MABCOR
RD DEBT COUNSELLING
Winner in this category: AC Debt Counsellors
Large Debt Counsellors
in alphabetical order:
CONSUMER DEBT HELP
DEBT SENSE GROUP
DEBT THERAPY
INDEPENDENT DEBT COUNSELLORS (INDC)
PAYPLAN SOLUTIONS
Winner in this category: Consumer Debt Help
National Debt Counsellors
in alphabetical order:
DEBTBUSTERS
DEBT RESCUE
NATIONAL DEBT ADVISORS (NDA)
OCTOGEN
PIONEER DEBT SOLUTIONS
Winner in this category: Debtbusters